How Can We Help You?

Serora is available on both iOS and Android. For iOS, visit the App Store and search for 'Serora' or click the Download on App Store button on our homepage. For Android, visit Google Play Store and search for 'Serora' or click the Get it on Google Play button.

Yes! Serora offers a free tier that includes Bible reading (5 versions), spiritual journaling, prayer tracking, and basic learning resources. We also offer a Premium subscription with additional features like AI spiritual guidance, unlimited Bible versions, and advanced analytics. Premium includes a 7-day free trial.

Premium includes: AI spiritual guide with long-term memory, unlimited Bible versions, advanced analytics and progress tracking, priority support, exclusive spiritual content, ad-free experience, and all future premium features. You can start with a 7-day free trial.

You can cancel your subscription anytime through your account settings in the app, or through the app store where you purchased (Apple App Store or Google Play Store). Cancellation takes effect at the end of your current billing period, and you'll retain access to premium features until then.

The AI spiritual guide uses advanced AI technology to provide personalized spiritual guidance based on biblical principles. It remembers your conversations and preferences to offer increasingly personalized support. However, it's not a replacement for pastoral care or professional counseling. Always verify AI responses with trusted spiritual leaders.

Yes. We take your privacy very seriously. All data is encrypted in transit and at rest. We use industry-standard security measures and trusted third-party services (Clerk for authentication, Convex for data storage). Your personal journal entries, prayers, and spiritual content are private and secure. Read our Privacy Policy for full details.

Yes! When you sign in to your Serora account on any device, your data automatically syncs in real-time. This includes your Bible reading progress, journal entries, prayers, notes, and preferences. You can seamlessly switch between your phone, tablet, and other devices.

You can permanently delete your account through the app settings under Account > Delete Account. This will permanently remove all your data, including journal entries, prayers, Bible notes, and AI conversation history. Account deletion is irreversible, so please export any data you wish to keep before deleting.

Free users have access to 5 popular Bible versions including KJV, NIV, ESV, NKJV, and NLT. Premium subscribers get access to all available Bible versions, with more being added regularly. All versions include features like highlights, notes, bookmarks, and cross-references.

You can reach our support team by email at support@serora.app, or use the contact form below. We typically respond within 24-48 hours. For urgent issues, please indicate 'Urgent' in your message subject line.