1. Introduction & Acceptance
Welcome to Serora. These Terms of Service ("Terms") govern your access to and use of the Serora mobile application ("App"), website, and related services (collectively, the "Services") provided by Serora ("we," "us," or "our").
By downloading, installing, accessing, or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Services.
Serora provides a comprehensive Christian spiritual growth platform including Bible reading tools, prayer tracking, spiritual journaling, AI-powered spiritual guidance, and educational resources designed to help believers deepen their faith and relationship with God.
2. Account & Registration
2.1 Account Creation
To access certain features of the Services, you must create an account. You may register using email authentication or third-party authentication providers (e.g., Google, Apple) through our authentication partner, Clerk.
2.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to or use of your account.
2.3 Age Requirements
You must be at least 13 years old to use the Services. If you are under 18, you must have your parent or legal guardian's permission to use the Services. Users under 13 are not permitted to use the Services.
3. User Content & Conduct
3.1 Your Content
The Services allow you to create, post, and share content including journal entries, prayers, Bible notes, and messages ("User Content"). You retain ownership of your User Content, but grant us a limited license to use, store, and process your User Content to provide and improve the Services.
3.2 Prohibited Activities
You agree not to:
- Post content that is offensive, harmful, discriminatory, or violates others' rights
- Use the Services for any illegal or unauthorized purpose
- Attempt to interfere with or disrupt the Services or servers
- Reverse engineer, decompile, or attempt to extract source code
- Share your account credentials with others
- Use automated systems (bots, scrapers) to access the Services
- Impersonate others or misrepresent your affiliation with any person or entity
3.3 Content Moderation
We reserve the right to review, monitor, and remove User Content that violates these Terms or is otherwise objectionable, but we are not obligated to do so. We may suspend or terminate accounts that violate our content policies.
4. Subscription & Payments
4.1 Free and Premium Tiers
Serora offers both free and premium subscription tiers. The free tier includes basic features such as Bible reading, prayer tracking, and spiritual journaling. Premium features include AI spiritual guidance, advanced analytics, and unlimited access to premium content.
4.2 Free Trial
New users may receive a 7-day free trial of Premium features. You will not be charged during the trial period. If you do not cancel before the trial ends, you will be automatically charged for your chosen subscription plan.
4.3 Billing
Premium subscriptions are billed on a recurring basis (weekly or annually) through your chosen app store (Apple App Store or Google Play Store) or our payment processor, RevenueCat. Payments are processed according to your subscription plan and will automatically renew unless you cancel.
4.4 Cancellation and Refunds
You may cancel your subscription at any time through your account settings or the app store where you made the purchase. Cancellation will take effect at the end of your current billing period. Refunds are subject to the policies of your app store provider (Apple or Google) and are generally not available except as required by law.
4.5 Price Changes
We reserve the right to modify subscription pricing at any time. Price changes will not affect your current subscription period but will apply upon renewal. We will notify you of any price changes in advance.
5. AI Spiritual Guide
5.1 Nature of AI Guidance
The AI Spiritual Guide feature provides automated responses to your questions and requests for spiritual guidance. This feature is powered by artificial intelligence technology (OpenAI) and is designed to offer biblically-grounded insights and support.
5.2 Important Disclaimers
You acknowledge and agree that:
- The AI Spiritual Guide is not a substitute for professional pastoral care, counseling, or medical advice
- AI-generated responses may contain inaccuracies or theological interpretations that vary from your beliefs
- You should always verify AI responses with trusted spiritual leaders and authoritative biblical sources
- The AI does not represent official church doctrine or theological positions
- In case of serious spiritual, mental health, or crisis situations, you should seek help from qualified professionals
5.3 User Discretion
You use the AI Spiritual Guide at your own discretion and risk. We are not responsible for any decisions you make based on AI-generated guidance. Always exercise wisdom and discernment when applying spiritual insights.
6. Intellectual Property
6.1 Our Intellectual Property
The Services, including the App, website, design, content, features, and functionality, are owned by Serora and protected by copyright, trademark, and other intellectual property laws. The Serora name, logo, and related marks are our trademarks.
6.2 Bible Content Licensing
Bible translations provided in the Services are licensed from their respective copyright holders or are in the public domain (such as the King James Version). Use of Bible content is subject to the terms of their respective licenses.
6.3 License to User Content
By submitting User Content, you grant Serora a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your User Content solely for the purpose of operating and improving the Services. This license terminates when you delete your content or account, except for content that has been shared with other users.
7. Privacy & Data
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.
By using the Services, you consent to the collection and use of your information as described in the Privacy Policy.
8. Disclaimers & Limitations
8.1 No Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
8.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SERORA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
8.3 App Availability
We reserve the right to modify, suspend, or discontinue the Services (or any part thereof) at any time with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.
9. Termination
9.1 Termination by You
You may terminate your account at any time by deleting your account through the App settings or by contacting us. Upon termination, your access to the Services will immediately cease.
9.2 Termination by Us
We reserve the right to suspend or terminate your account and access to the Services at any time, with or without cause or notice, including if you violate these Terms or engage in conduct that we deem inappropriate or harmful.
9.3 Effect of Termination
Upon termination, your User Content may be deleted from our systems. We are not obligated to retain or provide copies of your User Content after termination. Some provisions of these Terms (including disclaimers, limitations of liability, and dispute resolution) will survive termination.
10. Governing Law & Disputes
10.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Serora operates, without regard to its conflict of law provisions.
10.2 Dispute Resolution
Any disputes arising out of or relating to these Terms or the Services shall be resolved through good faith negotiations. If negotiations fail, disputes may be resolved through binding arbitration or in the courts of competent jurisdiction.
11. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms in the App or by sending you a notification. Your continued use of the Services after changes become effective constitutes your acceptance of the revised Terms.
The "Last Updated" date at the top of these Terms indicates when the Terms were last revised. We encourage you to review these Terms periodically.
By using Serora, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.